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1. What version of the building code does the Borough use?
2. How high can grass or weeds grow before the Borough would cite someone?
3. To whom do I report a barking dog?
4. When must snow be removed from my sidewalk?
5. Do I need a business license?
6. Who does the Borough's inspections?
7. How much is a zoning hearing board filing fee?
8. Can I run a business from my home?
9. Must I give my name if I want to file a complaint against someone?

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1. Where do I get a yard sale permit?
2. Where can I get information about the Ephrata Fair?
3. Does the Borough offer an automatic bill payment plan that will deduct my bill from my bank account?
4. Are Borough Council meetings open to the public?
5. Can I have my electric service disconnected and removed?
6. Is there a public phone at the Borough Office?
7. Can I pay my utility bill with a credit card?
8. Can I pay my phone bill at the Borough Office?
9. Who is the Borough Tax Collector and where must I pay my bill?
10. Does the Borough charge an Occupational Privilege Tax?

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1. Can I select my own electric provider?
2. How often does the Borough estimate my electric usage?
3. Must I pay a security deposit to open an account?
4. Who do I call when I have a question concerning my electric utility bill?
5. How do I go about connecting a new electric meter service?
6. Can I rent a security light from the Borough?
7. What do I have to do to upgrade my electric service?
8. Who is responsible to inspect electric connections?
9. When I move into or out of the Borough, does someone read my meter?
10. Who do I contact if I do not have power?
11. Who do I contact to locate underground wires?
12. Does the Borough generate electricity?
13. Are my electric rates subject to approval by the Pennsylvania Public Utility Commission?
14. Where can I get help if I can't pay?
15. Who do I call to report a street light that is not working?

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1. Why do the water lines need to be flushed?
2. What do I do if I see flushing being conducted in my neighborhood?
3. What do I do if my water is discolored?

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1. Where do I pay my parking ticket?
2. Does the Borough sell dog licenses?
3. Where do I pay for my citation?
4. Is a license required to ride a bicycle in the Borough?
5. What is the law concerning car seat use?
6. Is there a fee to get my dog back if he is picked up by the police?
7. What are the parking meter hours?
8. Is there an ordinance concerning barking dogs?
9. When are the 15 minute parking zones in effect?
10. Do we provide fingerprinting for immigration or employment purposes?
11. Can I skateboard and ride bike downtown?
12. Where am I permitted to skateboard and ride bike?
13. Does the Borough provide the following applications?
14. Does Ephrata Borough enforce a curfew?

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1. Who do I call to report a pothole?
2. Can I request a short term "No parking" sign in front of a property to assist me in moving?
3. How do I request a permanent parking regulation change?
4. Who is responsible for cleaning out the storm sewer grates?
5. If I am planning to dig on my property, must I notify anyone?
6. How do I apply for an on-street handicapped parking space?
7. How do I call to report a street light that is not working?
8. Who do I call to report a stormwater concern?
9. Who do I call to report an illicit discharge (illegal dumping/discharge) into the stormwater system?

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1. What should I do with my yard waste from mid October to the end of March?
2. Does my recycling have to be put into a Borough recycling bin?
3. What do I do if my recycling is not picked up?
4. Does the Borough provide commercial recycling collection services?
5. Where can I dispose of vehicle batteries?
6. Where can I dispose of hazardous materials like paint, gas, or turpentine?
7. Do I have to pay for Borough recycling?
8. What should I do if the weather is bad?

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1. Can I discontinue service at any time?
2. Does my trash have to be put in cans?
3. What do I do if my trash was missed?
4. How do I buy extra trash bag tags?
5. Do you provide commercial refuse collection services?
6. What should I do if the weather is bad?

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1. Who do I call to report a stormwater concern?
2. How do I request a permit to change the impervious surface on my property?
3. Who is responsible for cleaning out the storm sewer grates?
4. If I am planning to dig on my property, must I notify anyone?
5. Who do I call to report an illicit discharge into the stormwater system?
6. What is NOT ALLOWED to go down a storm sewer?
7. What is ALLOWED to go down a storm sewer?

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1. How safe is the water when it leaves the Wastewater Treatment plant?
2. Am I allowed to hook up a sump pump, basement drain or downspout to my sewer system?
3. Does the street storm water system connect to the sanitary sewer system?
4. Is it safe to pour paint, oil, gas or other combustibles into the sewer system?
5. If I have a sewage backup who should I call?

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1. Is fluoride added to the water?
2. Why does the water smell like chlorine sometimes?
3. Can I get a special rate to fill my swimming pool with water?
4. Why is my water cloudy?
5. Why did my water bill increase so much?
6. What should I do if my water pressure is low?
7. Who do I call if my water meter is leaking?
8. What is the hardness of the Borough's water?
9. Where do I report a water main break?
10. Who can I call concerning water quality issues?