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  1. Home
  2. Government
  3. Borough Services
  4. Our Community
  5. Help Center

  1. Home

  2. Government

    1. About Our Borough
      1. Community Goals
      2. History
    2. Administrative Staff
    3. Boards & Commissions
      1. Ephrata Borough Authority (EBA)
      2. Ephrata Area Joint Authority (EAJA)
      3. Planning Commission
      4. Shade Tree Commission
      5. Zoning Hearing Board
    4. Borough Council
      1. Committees
      2. Council Members
      3. Meeting Dates
      4. Pending Ordinances
    5. Right to Know
    6. Voting Information
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  3. Borough Services

    1. Code / Zoning
      1. Code Book
      2. Description of Services
      3. FAQs
      4. Permits
      5. Zoning Map (PDF)
    2. Customer Service
      1. Customer Service FAQ's
    3. Electric
      1. Electric Customer Resources
      2. FAQs
      3. Rates
    4. Finance
    5. Fire & Ambulance Services
    6. Public Works
      1. Description of Services
      2. FAQs
      3. Snow & Ice Control
      4. Street Maintenance, Signs & Markings
      5. Street Sweeping
    7. Police
      1. Ephrata Police Crimewatch
      2. Ephrata Police FAQs
      3. Ephrata Police Facebook
      4. Ephrata Police Instagram
      5. Ephrata Police Twitter
    8. Alerts & Notifications
    9. Sanitation
      1. Description of Services
      2. Missed Collection
      3. Map of Collection Routes (PDF)
      4. Rates
      5. Recycling FAQ's
      6. Refuse FAQ's
      7. Battery Collection
      8. Christmas Tree Collection
      9. Holiday Schedule
      10. Leaf Program
      11. Oversized Refuse Items
      12. Special Collections
        1. Batteries
        2. Christmas Trees
        3. Tires
        4. White Goods
        5. Yard Waste
      13. Tire Collection
      14. What Can I Recycle
      15. White Goods Collection
      16. Yard Waste
      17. Christmas Light Recycling Opportunity
    10. Stormwater
      1. Stormwater FAQ's
      2. Stormwater Management
      3. Stormwater Maintenance
      4. Municipal Separate Stormwater System (MS4)
      5. Report a Stormwater Concern
    11. Wastewater
      1. FAQs
      2. Rates
    12. Water
      1. Description of System
      2. Water Quality Reports
      3. FAQs
      4. Flushing Program
      5. Rates
    13. Utility Billing Information
      1. Security Deposits
      2. Moving into the Borough
      3. Utility Rates
        1. Electric Rates
        2. Refuse/Recycling Rates
        3. Sewer Rates
        4. Water Rates
      4. Budget Billing Information
      5. Financial Assistance
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  4. Our Community

    1. Blog
    2. Community Goals
    3. Community Pool
    4. Demographics
    5. Eicher Arts Center
    6. Ephrata Performing Arts Center
    7. Events Calendar
    8. Historic Ephrata Cloister
    9. Historical Society
    10. History
    11. Library
    12. Links of Interest
    13. Parks
    14. Recreation Center
    15. Streets & Parks Map (PDF)
    16. WERT Trail Maps
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  5. Help Center

    1. Apply For
      1. Building Permit
      2. Electric Services Application (PDF)
      3. Employment Opportunities
    2. Help Me Contact
      1. Police Department
      2. Staff Member
    3. Report A
      1. Pot Hole
      2. Street Light Out
      3. Stormwater Issue
    4. Refuse/Recycling Info
      1. Missed Collections
      2. What Can I Recycle?
    5. Right To Know Request Info
      1. Right To Know
    6. Sign Up For
      1. Alerts & Notifications
    7. View
      1. Utility Rates
      2. Voting Wards
      3. Strategic Comprehensive Plan (PDF)
      4. Strategic Comprensive Plan with Appendices (PDF)
      5. Transparency In Coverage Rule
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  6. Feature Links

    1. Police Department
    2. Employment Opportunities
    3. 2023 Proposed Budget
    4. Permit Forms and Applications
    5. Calendar of Events
    6. WERT Trail Map (PDF)
    7. Electric Documents
      1. Electric Rates
      2. Financial Assistance
      3. Budget Billing Information
      4. Budget Billing Application
      5. 2019 Cost of Service Study (PDF)
      6. 2019 Electric Division Review
      7. Customer Owned Generation (PDF)
    8. RFP Opportunities
    9. 2022 Budget Documents
      1. Introduction (PDF)
      2. Budget Overview (PDF)
      3. General Fund (PDF)
      4. Enterprise Funds (PDF)
      5. Capital Fund Projects (PDF)
      6. Appendix (PDF)
    10. Snow and Ice Control
    11. Department Directory
    12. Borough Codebook
    13. Utility Rates
      1. Electric Rates
      2. Refuse/Recycling Rates
      3. Sewer Rates
      4. Water Rates
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